Computer won’t connect to hotspot
I can’t get my computer to connect my iPhone 13 hotspot, it just says “unable to connect”
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User profile for user:
ryane77
User level:
Community Specialist
Hi there AngieBop79,
We have a resource with some great steps that should help If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular). Try these to start, and let us know how it goes:
"If you can't connect to Personal Hotspot with Wi-Fi
On the device that provides Personal Hotspot, go to Settings > Personal Hotspot, then follow these steps:
- Make sure that Allow Others to Join is on.
- Remember the device's Wi-Fi network name and password that appear on this screen. If you want to change the Wi-Fi network name, learn how to change your device name.
- If you're using an iPhone 12 model or later, turn on Maximize Compatibility.* Then try connecting your devices again to your Personal Hotspot.
- Stay on this screen until you connect your other device to the Wi-Fi network.
On the device that needs to connect to Personal Hotspot, follow these steps:
- Turn Wi-Fi off and back on.
- Make sure that you connect to the correct Wi-Fi network. The network name is the same as the iOS device that provides Personal Hotspot and the Personal Hotspot icon
might appear next to it. - If you see a password error when you try to join Personal Hotspot, check the Wi-Fi password: On the device that provides Personal Hotspot, go to Settings > Personal Hotspot to see the Wi-Fi password."
Kind regards.