AOL and Hotmail mystery

Well, is the content of the hotmail's content as sent from aol?

I copied and pasted the text from an email which had originated on my friend's computer into a new email. The first time this email was sent, it appeared to be from XywzZ@hotmail.com. When I sent it a second time today, it again appeared to come from the hotmail account. I had looked at the settings for her account and they were to send and receive Xywz@aol.com

What happens if she logs into aol & sends it from WebMail.

I don't think she has done that. I figured that if she is logged into AOL on her Safari browser, that would give me the best chance to view her settings.

Could the contact cards of the receivers be off?

I would say no. When I sent a defective email from her account to my own email account it showed up as from hotmail.

When I just created an email from scratch on her account and sent it to me, then it came properly as from Xywz@aol.com.

My own contacts for her does not show the hotmail email address. It only shows the aol address.

I tried this. I think it works but only limited testing.

Previously, when I forwarded an email from her account which contained the hotmail address it came to me from hotmail. With the new admin account, when I forwarded the same email a second time, it came to me from the AOL account.

I checked her contact card from within Users and Groups and deleted an email address which had her email spelled wrong with an unwanted n in it. But it was not a hotmail email address. I found her AOL email address and a new gmail email address.

Tomorrow when I will be less an imposition, I'll do some more testing to verify a solution.

Her problem is difficult to reproduce so right now I am going to say it works.

What still really troubles me is that she sends and receives email in Safari at the AOL website. When one composes email on that site, there is a possibility to change the sender's email to one of three. The proper one and one which is ****@hotmail.com. This clearly could happen by mistake. I don't find any way to delete the incorrect From email address. I've cautioned the resident to look out but it seems all too easy for that to be changed by mistake.

I will wait a few days and see if the problem recurs.

[Email Edited by Moderator]

Xyzw@aol.com is a fictitious email account. I substituted Xyzw for the real person's email prefix to protect their privacy. The moderator emailed me that they had changed the Xyzw to protect privacy. I understand that but I had already taken that step.

Where is the AOL WebMail Server?

My friend accesses AOL mail using Safari on a MacBook Pro. I'd never used AOL mail since the ancient hundreds of free CD of AOL days. So I don't know my way around the AOL web page very well.

One clue I learned today is that none of the outgoing emails listing ****@hotmail.com started on and after 2 March, 2022. On that very same day she had decided to set up a ****@gmail.com account. I cannot see any relation between gmail and hotmail but she insists that that is when her email outgoing started having the hotmail.com ending. The **** portion of her gmail account is different from the **** portion of her aol.com account and her ****@hotmail.com account. Actually, as far as I can tell she has no hotmail account. At least not one that I could log into for her.

I don't know how to check her Contacts in her AOL account.

However, when I am in her AOL account in Safari on her computer and compose a message to myself for testing, I am offered the choice of three sender email addresses: ****@aol.com, ****@hotmail.com, and ****@aim.com. I doubt that aim.com is even a possible address but it shows up as one of the choices.

I could not find any ****@hotmail.com in her Internet Accounts.

[Email Edited by Moderator]

I should have said above:

One clue I learned today is that all of the outgoing emails listing…

instead of

One clue I learned today is that none of the outgoing emails listing