ime number
I have an iphone 6 S Plus. When the phone company pulls up the ime number it comes up as an iphone 8 plus. How do I get this fixed?
iPhone 6s Plus, iOS 15
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User profile for user:
Todd0213
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Community Specialist
Hello rhsammy,
Apple Support Communities is a wonderful place for help with your iPhone. It sounds as though the IMEI number associated to your iPhone is indicating your device is an iPhone 8 Plus. The IMEI number is a device specific identifier and can't be changed. When sharing the IMEI number with your wireless carrier, are you locating the IMEI in Settings > General > About? If not, you can verify the IMEI and devices serial number there. If you're locating the IMEI number via the SIM card tray, it is possible that may have been replaced. You can find more information about locating the IMEI number and serial number in the following article.
Find the serial number or IMEI on your iPhone, iPad, or iPod touch
You may also find the sections "iPhone 6s Plus" and "iPhone 8 Plus" of the article below helpful in verifying or identifying your iPhone model.
If you have any additional questions about verifying your iPhone model, or questions about the IMEI number you can reach out to Apple. Their contact details can be found via the link below.
Contact - Official Apple Support
Have a great rest of your week!