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Level 1

4 points

My apple id is not active, but I submit the correct password or id. Can anyone help me?

Hi apple,

My problem is my apple id is not active. but I submit the correct password or id.

I bought the MacBook M1 Pro 16 inch 2021 on March 13th, 2022

My Macbook pro serial number is- GV****49L

First I was Open an iCloud account- ****1@icloud.com

Then I open apple id- ****2@gmail.com

When I submit the correct id & password but showing me my apple id is not active.

Can you help me to re-active my apple id?

Thank you!

Ridoy K.

[Personal Information Edited by Moderator]

MacBook Pro

Posted on Mar 23, 2022 1:14 PM

Top-ranking reply

Level 10

732,467 points

Posted on Mar 23, 2022 1:16 PM

Click here and ask the iTunes Store staff for assistance.

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