My Iphone XR keeps asking for my Apple ID when I try and download anything from the ITunes Store. It keeps asking me to enter my Apple ID and review my ITunes Account, over and over and over. It never goes anywhere or allows me to download anything.
iPhone XR, iOS 14
Hi there, proudgrandma4,
The message you're receiving indicates to us you may need to update your payment information on file with your Apple ID. If that is the case you will need to resolve any issues with it before you're able to continue downloading content. You can confirm your payment information following the steps in Change, add, or remove Apple ID payment methods - Apple Support, as described below;
How to change your payment method on your iPhone, iPad, or iPod touch
1. Open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.
4. From here, you can do these things:
• Add a payment method — Tap Add Payment Method.
• Update a payment method — Tap the payment method, then edit your information. You might need to enter the security code that's printed on your credit or debit card. If you use the card with Apple Pay, go to the Wallet app to edit the card information.
• Remove a payment method — Tap Edit, tap the red Delete button, then tap Remove. If you have an unpaid balance, have subscriptions including an iCloud storage plan, or you use purchase sharing, you can't remove all payment methods. Learn how to remove all payment methods.
• Change the order of your payment methods — Tap Edit, then drag the move order icon.*
Don't hesitate to respond back if you still need help.
Have a great weekend!
Hi there, proudgrandma4,
The message you're receiving indicates to us you may need to update your payment information on file with your Apple ID. If that is the case you will need to resolve any issues with it before you're able to continue downloading content. You can confirm your payment information following the steps in Change, add, or remove Apple ID payment methods - Apple Support, as described below;
How to change your payment method on your iPhone, iPad, or iPod touch
1. Open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.
4. From here, you can do these things:
• Add a payment method — Tap Add Payment Method.
• Update a payment method — Tap the payment method, then edit your information. You might need to enter the security code that's printed on your credit or debit card. If you use the card with Apple Pay, go to the Wallet app to edit the card information.
• Remove a payment method — Tap Edit, tap the red Delete button, then tap Remove. If you have an unpaid balance, have subscriptions including an iCloud storage plan, or you use purchase sharing, you can't remove all payment methods. Learn how to remove all payment methods.
• Change the order of your payment methods — Tap Edit, then drag the move order icon
Don't hesitate to respond back if you still need help.
Have a great weekend!
my iphone xr keeps asking me to sign in and review my account info over and over and over. Why?
