“Not Your PowerBeats Pro” after I forgot the device because it wasn’t connecting.

My Power Beats Pro says “Not Your PowerBeats Pro”, and sends me to “Hold Button for 5 Seconds”, and when I continue to hold it nothing happens. What can I possibly do now?

Posted on Mar 23, 2022 11:21 PM

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1 reply

Mar 24, 2022 8:34 AM in response to PowerBeatsPro_

Having the same issues with my Beats Flex and my AirPods Pro. After contacting support it sounds like its a known issue that they're working on.

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“Not Your PowerBeats Pro” after I forgot the device because it wasn’t connecting.

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