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Hello goodmorning. My powerbeats pro doesn’t paired again to my apple devices right after i have “forget device” it. I tried the steps on how to restart the powerbeats pro but it doesn’t work. The white/blue light just keeps on blinking and it won’t turn into red light. Hope you can help me with this issue. Thank you
iPhone 12 Pro Max, iOS 14
Hello and welcome to Apple Support Communities, xteee.
If we understand your post correctly, your Power Beats are not connecting. We’d like to help.
Follow the steps in these articles:
Update the firmware of your Beats product
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities.
Hello xteee.
There are some additional troubleshooting steps in this article:
If you can't connect to your wireless Beats product
If this issue continues after completing those steps, we'd recommend contacting Apple Support directly. You can do that here:
Cheers.
Hi! Thank you for your reply :)
My beatspro has the latest firmware version and then i tried to reset the beats, but the led light just keep on blinking white light, it doesn’t turn red 😭
Powerbeats Pro Not Connecting
