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Child account - Invalid Apple ID

I set up a child account for my daughter yesterday. Today, she is being asked to type her apple ID password but in doing so gets a message that the Apple ID is invalid. I have no way to reset it. I still see her set up on my iCloud settings and did not receive any notification that her apple ID was being disabled. Last notification is yesterday’s noting her ID had been set up. Can someone assist please? Thank you

iPhone 7

Posted on Mar 24, 2022 7:36 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 24, 2022 1:24 PM

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter        


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

1 reply
Question marked as Top-ranking reply

Mar 24, 2022 1:24 PM in response to Ayudmanz

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter        


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

Child account - Invalid Apple ID

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