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Trying to install software upgrade and get this message.

"This copy of the Install macOS Monterey application is damaged, and can't be used to install macOS"

Where is it, & what is it named so I can remove it and try downloading it again.

I checked and my computer is compatible with upgrade.


iMac 27″, macOS 10.14

Posted on Mar 24, 2022 9:46 AM

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4 replies

Mar 24, 2022 9:51 AM in response to txswede

txswede wrote:

Trying to install software upgrade and get this message.
"This copy of the Install macOS Monterey application is damaged, and can't be used to install macOS"
Where is it, & what is it named so I can remove it and try downloading it again.
I checked and my computer is compatible with upgrade.


see /Applications/ "Install macOS Monterey.app"

Mar 25, 2022 11:53 AM in response to txswede

If you still have problems with installing try what I do:


I've had better luck from the Safe Mode because I evidently have some 3rd party software that interferes with the installation so try the following:

#1 - boot into Safe Mode according to Start up your Mac in safe mode - Apple Support.

NOTE: Safe Mode boot can take up to 3-5 minutes as it's doing the following; 
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts 
• Deletes font caches, kernel cache, and other system cache files

#2 - go to the System/Software Update preference pane and begin the download.

#3 - run the installer from the Safe Mode.


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