Help Inactive mail account

Hi have just upgraded my OS and my mail is trying to repeatedly connect to old inactive exchange email. It is trying 100s of times. I have deleted the account repeatedly but it keeps trying to connect. The email account is an old work one, no access… have asked company to delete which they say they have. Help! Been trying to resolve for some time.

Mac mini 2018 or later

Posted on Mar 24, 2022 3:03 PM

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1 reply

Jack-19

Level 8

46,188 points

Mar 24, 2022 5:27 PM in response to FiReilly

Welcome to the Apple Support Communities.

First, Remove email accounts in Mail on Mac - Apple Support. Then, startup in Safe Mode and see if the issue persists: How to use safe mode on your Mac - Apple Support.

Jack

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Help Inactive mail account

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