I dropped my iPhone 11, now no apps is working and it won’t power off

dropped my iPhone 11, now it won’t power off and none of any apps is working, how can I fix this?

Posted on Mar 24, 2022 9:37 PM

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Posted on Mar 24, 2022 10:11 PM

It is very likely the drop damaged your iPhone. At this point, you should visit your local Apple Store's Genius Bar or Apple Authorized Service Provider to have them take a look and provide you with your options. Alternatively, you can contact Apple Support directly by simply selecting the "Get Support" link in the upper right-hand side of this forum's web page.

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Question marked as Top-ranking reply

Mar 24, 2022 10:11 PM in response to Tess0108

It is very likely the drop damaged your iPhone. At this point, you should visit your local Apple Store's Genius Bar or Apple Authorized Service Provider to have them take a look and provide you with your options. Alternatively, you can contact Apple Support directly by simply selecting the "Get Support" link in the upper right-hand side of this forum's web page.

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I dropped my iPhone 11, now no apps is working and it won’t power off

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