I've always used my mac for watching F1 TV without an issue. This year I get sound but no video. It works fine on my iPad, and AppleTV with the F1 app, but not Safari.
I'm on Safari v 15.4 and Monterey 12.3.
I've called F1, but they were no help. They say it should work. Any ideas?
Works fine on iPad and AppleTV with the F1 app.
Cheers!
Ed
Same issue. So frustrating. I have had F1tv for three years a few improvements then this.
Hello Ed,
Check out the following suggestions for resolving Safari website issues: If Safari on Mac doesn't open a webpage or isn’t working as expected. As it shows there, you'll want to try the following steps:
If you have followed these steps and still have an issue, you may be led to reinstalling the macOS software. You will definitely want to save those steps as the last resort.
Take care!
Hey Ed,
Thanks for letting us know two different streaming services are giving you this issue. Try creating a test user account and see if the video appears. Creating a test user account can help determine if the issue is caused by third-party software in the main user account: Set up users, guests, and groups on Mac - Apple Support.
Let us know how this goes!
Hey Ed,
Thanks for trying that test user account. Since the issue doesn't appear to be with any conflicts on the main user account, start in safe mode and test the issue out that way: How to use safe mode on your Mac.
We look forward to hearing the results.
Hi Karina,
I setup an new user and got the same results on the F1 channel. I didn't try Peacock.
More information though. I'm back on my primary user account and I tried to watch the qualifying again. All F1 replays work as they should. It appears only the live stream is not working. To watch the live stream I have been using Firefox v 98.0.1 Peacock also works on Firefox.
The Peacock and F1 apps work fine on my iPad, iPhone, and AppleTV.
Cheers!
Ed
Hi Karina,
I finally got to try safe mode. I'm afraid I can't say if it worked, as I could not log into F1Tv while using safe mode. Not sure why.
I restarted in normal mode and logged in no problem. I'm not sure why FireFox works fine and Safari does not.
Cheers!
Ed
Ed,
Thank you for those details.
Since the issue persists, we would recommend reaching out to Apple Support directly.
Your can contact them by going to Get Support.
They should be able to take a closer look and check on available options.
Good Luck!
Hi Katrina,
I forgot to attach the error message for the login.
Thanks for the response. Have tried all of the above and then some, same result. As additional info I'm having the same issue with PeacockTV as well.
Cheers!
Ed
I have the same issue. F1tv says that Monterey is not supported. Thats maybe the problem but I dont get it, why the newest version of macOS should not work...
Can you do sth?
Sound but No video from F1 tv on macOS with Safari
