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Video playback is crashing in Amazon prime on safari on iOS 15.4

I am not able to watch Amazon prime on my ipad in safari as video playback keeps getting crashing after 5-10 min of watching anything on the website in iOS 15.4

iPad Air, iPadOS 15

Posted on Mar 25, 2022 1:20 PM

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2 replies

Mar 26, 2022 1:25 PM in response to ashiq53

Hi ashiq53, We appreciate you reaching out to us. We understand that you are experiencing issues watching videos on Amazon Prime using Safari.


We’d like to gather additional details that may help us be in a better position to assist you.

Are you receiving an error message?

Have you tried restarting tour device?

Have you tried a different Wi-Fi network?

Are you experiencing a similar issue when watching on other streaming sites like Netflix or YouTube?

Are you experiencing a similar issue on the Prime Video app?


In the meantime, the steps in the article below may help.

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open



Take care!

Video playback is crashing in Amazon prime on safari on iOS 15.4

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