Season Pass not unlocking Most Recent episode

Hi there, I’ve purchased a Season Pass in the iTunes Store for “Top Chef: Season 19”. I can see that purchase in my iTunes account. And I have received the first three episodes for download. But the fourth episode which aired the night prior is appearing in the iTunes Store, but for the price of $2.99…

The three weeks prior I had received an email the day of saying a new episode was available. This week I have not received said email, it’s showing in the store as available, but asking me to pay for it. On all platforms.

Any help? Thank you.

Posted on Mar 25, 2022 6:36 PM

Reply

Similar questions

1 reply

Chris_V89

Community Specialist

Mar 26, 2022 2:57 PM in response to Pickled_Ant

Hey there Pickled_Ant,

Thanks for reaching out to the Apple Support Communities. If you're not seeing the episode available for download as expected, give the steps below a try that may help:

If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support

If still having issues after the steps above, we'd recommend reaching out to Apple Support directly from this link here: Get Support - Apple

We hope that's able to help.

Take care.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Season Pass not unlocking Most Recent episode

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up