Can't update iPhone 7


My iphone asks me for an update that I can't do since I reset it I'm starting to redo everything to be able to use it but it asks me for an update that I have to do to itunes on my pc but when I connect my phone has my pc on itunes nothing is happening to you already had this problem please I am on iphone 7


[Re-Titled by Moderator]

iPhone 7, iOS 15

Posted on Mar 27, 2022 2:27 AM

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Question marked as Top-ranking reply

Posted on Mar 28, 2022 8:24 AM

Greetings Lucas1071, 


We’ve got a few resources to help you get your device updated. 


First and foremost, please make sure your computer’s operating system and iTunes are up to date. This article goes over how and it can vary depending on the source of iTunes - Update to the latest version of iTunes.


Next, here are the steps on how to install an iOS update to your iPhone from iTunes Update your iPhone, iPad, or iPod touch with iTunes. The article also has a link on how to create a backup of your device, which is recommended prior to installing any update. 


Should you be encountering any error messages or issues while updating via iTunes, these next two articles can be helpful as they begin with some general troubleshooting steps and go further to address specific error messages: 

If you see an error when you update or restore your iPhone, iPad, or iPod

iOS update and restore errors


If the issue remains unsolved, or you’re seeing an error not there, please tell us more about what’s happening. 


Thanks. 

1 reply
Question marked as Top-ranking reply

Mar 28, 2022 8:24 AM in response to Lucas1071

Greetings Lucas1071, 


We’ve got a few resources to help you get your device updated. 


First and foremost, please make sure your computer’s operating system and iTunes are up to date. This article goes over how and it can vary depending on the source of iTunes - Update to the latest version of iTunes.


Next, here are the steps on how to install an iOS update to your iPhone from iTunes Update your iPhone, iPad, or iPod touch with iTunes. The article also has a link on how to create a backup of your device, which is recommended prior to installing any update. 


Should you be encountering any error messages or issues while updating via iTunes, these next two articles can be helpful as they begin with some general troubleshooting steps and go further to address specific error messages: 

If you see an error when you update or restore your iPhone, iPad, or iPod

iOS update and restore errors


If the issue remains unsolved, or you’re seeing an error not there, please tell us more about what’s happening. 


Thanks. 

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Can't update iPhone 7

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