Download speed very slow on Apple TV

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FFAMY Author

Level 1

5 points

Download speed very slow on Apple TV

My download speed very slow on Apple TV, does anybody knows what can I do?

Apple TV

Posted on Mar 27, 2022 7:18 AM

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Answer 1

rkaufmann87

Level 10

148,552 points

Mar 27, 2022 8:40 AM in response to FFAMY

That likely means the Apple TV is in an area of your home that has a poor Internet connection. Please use a tool such as iStumbler to check. However, it is always safe and wise to do the following first:

· Unplug Modem from it’s power source for 2-3 minutes and then plug it back in.

· Unplug Router from it’s power source for 2-3 minutes and then plug it back in.

· Unplug Apple TV from it’s power source for 2-3 minutes and then plug it back in and retest the system.

If you find you still have a problem, that means you might need to upgrade your network.

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Answer 2

FFAMY Author

Level 1

5 points

Mar 27, 2022 7:00 PM in response to rkaufmann87

Hi,

Unfortunately it is not a connection or internet speed problem, as Netflex using the Apple TV works perfectly.

I did reset the Apple TV and no updates where required or available, so that did not work as well.

If I try to see the move during the afternoon it works fine but during th enight it does not work, far too slow, so the problem is dependent from the specific time of the day but again it is not an internet speed issue, as I did run a test and Netflex works fine.

Any suggestions?

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Answer 3

rkaufmann87

Level 10

148,552 points

Mar 27, 2022 9:43 PM in response to FFAMY

You have nothing to lose (and possibly everything to gain) by following my suggestions. However if you don't want to I understand.

Best of luck.

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Download speed very slow on Apple TV

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