You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 13 can't her android callers on outgoing calls

My iphone 13 max pro, 15.4 software, when making an outgoing call to an android phone, they can hear me but I can't hear them, after about 30 sec I get the "Call Failed" screen. When receiving the call both parties can hear each other. Doesn't seem to be all androids, just randomly, no issues with other iPhones. I have done a restart, reset network settings, airplane mode off and on, bluetooth off, not connected to headphones. Issue doesn't seem to be mic related because other calls everything works just fine.

iPhone 13 Pro Max

Posted on Mar 27, 2022 1:08 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2022 12:16 PM

Greetings ChristineCK,

For issues with connecting calls to only some users, you'll want to contact your wireless carrier directly for assistance.

If you can't make or receive calls on your iPhone

Contact your carrierWhen you contact your carrier, make sure that: -Your account is set up to use your iPhone. -There aren't any localized service outages. -Your account doesn't have a billing-related block. -Your calls don't have errors on the carrier system.


Take care.

1 reply
Question marked as Top-ranking reply

Mar 28, 2022 12:16 PM in response to ChristineCK

Greetings ChristineCK,

For issues with connecting calls to only some users, you'll want to contact your wireless carrier directly for assistance.

If you can't make or receive calls on your iPhone

Contact your carrierWhen you contact your carrier, make sure that: -Your account is set up to use your iPhone. -There aren't any localized service outages. -Your account doesn't have a billing-related block. -Your calls don't have errors on the carrier system.


Take care.

Iphone 13 can't her android callers on outgoing calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.