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Camera Not Listed In Sec. & Priv !

My son is using a 15" 2010 MacBook Pro A1286, OS 10.13.6. My understanding is that 10.13.6 is the highest upgrade it can handle. The camera has been working fine, until now. I don't know what has changed but the camera no longer works "...not connected." In System Preferences>Security & Privacy>Privacy, Camera isn't an available option in the left side column. Where'd it go? I have unlocked S&P to make changes yet it still isn't an available option.


My son has been using this computer to Zoom and FaceTime for the past 2 years and never had this happen. He would like to continue Ft'ing and Zooming. What's the solution?


Dawn

MacBook Pro

Posted on Mar 27, 2022 4:25 PM

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Question marked as Top-ranking reply

Posted on Mar 27, 2022 5:18 PM

Use Apple Diagnostics to test your Mac.


If that does not help, then get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

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Camera Not Listed In Sec. & Priv !

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