Camera not working

I'm unable to use the camera on my Macbook. I've had this Macbook around 1 year and haven't been able to get the camera working since I bought it, but I've never really needed it before. Now I need to be able to use it daily for work.


When trying to use FaceTime of Photo Booth I see a message telling me that there is no camera connected. When trying to use it with Safari, Chrome, or any other app I'm told that a camera cannot be found. In About This Mac > System Report > Camera, I see "No video capture devices were found."


I'm not asked to give permission for any apps to use the camera. When going into System Preferences > Security & Privacy > Privacy > Camera, there is no + button to add apps to the list.


So far I've tried these methods I've found on numerous websites:

-Updating to the most recent version of macOS

-Turning off Screen Time

-Resetting SMC

-Going into Terminal and using sudo killall VDCAssistant and sudo killall AppleCameraAssistant

-Resetting the camera permissions using tccutil reset Camera in Terminal

-Force quitting VDCAssistant in Activity Monitor


None of these methods have any effect on the issue.

MacBook Pro 16″, macOS 12.3

Posted on Mar 28, 2022 1:33 PM

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Question marked as Top-ranking reply

Posted on Mar 28, 2022 1:43 PM

Use Apple Diagnostics to test your Mac.


If that does not help, then get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 


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Camera not working

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