Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

filter failed printer

Hello, I have a samsung scx 3405w and I tried using AirPrint but it doesn't work. it says "filter failed". anything I can do about that? (MacBook Air, macOS 12.1, Monterey)


MacBook Air 13″, macOS 12.1

Posted on Mar 27, 2022 5:53 PM

Reply
Question marked as Best reply

Posted on Mar 28, 2022 5:20 AM

Hi,


Did you try resetting the printing system and re-adding the printer (to use AirPrint)?

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)


The SCX-3405W and the MacBook Air must be connected to the same network (Wi-Fi router) in order to work with AirPrint.


Also, check whether the latest printer firmware is installed. It may be possible to use the built-in SyncThru Web Service (see pp 140 and 271 in the manual at http://h10032.www1.hp.com/ctg/Manual/c05786719#G14.4944743) and its Maintenance tab (page 272) through a standard web browser once the printer is connected to a router. A Network Configuration Report (page 141 in the manual) may be of interest.


If there are difficulties with AirPrint, and if all settings are OK, one could try the following procedure:

Power off the Wi-Fi router, the printer, the MacBook Air, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the MacBook Air. Finally, power on all other devices/computers.


You could also test AirPrint via an iPhone or iPad:

Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support

2 replies
Question marked as Best reply

Mar 28, 2022 5:20 AM in response to jus0614

Hi,


Did you try resetting the printing system and re-adding the printer (to use AirPrint)?

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)


The SCX-3405W and the MacBook Air must be connected to the same network (Wi-Fi router) in order to work with AirPrint.


Also, check whether the latest printer firmware is installed. It may be possible to use the built-in SyncThru Web Service (see pp 140 and 271 in the manual at http://h10032.www1.hp.com/ctg/Manual/c05786719#G14.4944743) and its Maintenance tab (page 272) through a standard web browser once the printer is connected to a router. A Network Configuration Report (page 141 in the manual) may be of interest.


If there are difficulties with AirPrint, and if all settings are OK, one could try the following procedure:

Power off the Wi-Fi router, the printer, the MacBook Air, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the MacBook Air. Finally, power on all other devices/computers.


You could also test AirPrint via an iPhone or iPad:

Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support

filter failed printer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.