downloading pictures from icloud

I have a problem with downloading the pictures from icloud , it tells me to free up 2gb and even when i do that it still show the same message

iPhone 13 Pro Max, iOS 15

Posted on Mar 28, 2022 3:02 AM

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4 replies

Mar 29, 2022 8:39 AM in response to aziiz84

Hi aziiz84,


If you can't download photos to your iPhone storage even though you've freed up space, these steps could help.


If you haven't already, you'll want to Restart your iPhone. Restarts resolve issues both big and small.


Then double-check your device storage and see how much you have free. You might want to free up a little more space than the minimum amount in the iCloud error message shown in your screenshot.

1. Go to Settings.
2. Tap General.


3. Tap [device] Storage.



This information is provided in Manage your photo and video storage.


If the issue remains, what steps did you have a chance to try from above and how much storage do you have free?


Take care!

Apr 5, 2022 9:04 AM in response to aziiz84

Hello, aziiz84.


Thanks for getting back to us here in Communities.


How much storage do you have available? Were you able to clear enough space and still getting the message?


Make sure that you are using the latest iOS version: Update your iPhone, iPad, or iPod touch - Apple Support


If you're still unable to clear enough storage, contact Apple Support for further help.


Best regards.

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downloading pictures from icloud

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