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User profile for user: Lorelei
Lorelei Author
User level: Level 1
39 points

iPhone connectivity

Is there any help for an iPhone that drops calls in the making and generally fails to connect?


I having been trying to convince my SE that the new location I have moved to is safe but in five months I have failed to have a properly working phone. I have changed my provider, fiddled with my wifi, talked to every available customer service technician, and totally deactivated the Panasonic link to cell phones, and still have trouble getting/making phone calls. Some times FaceTime works better; sometimes not.


Help, anyone?



iPhone SE, iOS 15

Posted on Mar 28, 2022 10:46 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,746 points

Posted on Mar 28, 2022 1:32 PM

Call Failed or Dropped Calls

In telecommunications, the dropped-call / Call-Failed rate (DCR) is the fraction of the telephone calls which, due to technical reasons, were cut off before the speaking parties had finished their conversational tone and before one of them had hung up (dropped calls or Call Failed). This fraction is usually measured as a percentage of all calls.


5 Reasons Your Phone Keeps Dropping Calls or encounter Call Failed.

  1. Your Signal Is Weak.
  2. It's Raining (Cats & Dog)
  3. The Cell Tower Is Overloaded / Heavy Traffic (Telecommunication)
  4. You've Misunderstood Your Signal Strength
  5. You are moving and the signal weakens while changing from one tower to another


Options Are...


Usually cheap phones demonstrate these behaviour because often they employ low-quality antennas that are vastly inferior to more expensive components, and at times battery quality impacts signal strength, too. And if you still encounter problems, calling your carrier's tech support line may offer clues as to reasons for your call failure or dropped calls.


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,746 points

Mar 28, 2022 1:32 PM in response to Lorelei

Call Failed or Dropped Calls

In telecommunications, the dropped-call / Call-Failed rate (DCR) is the fraction of the telephone calls which, due to technical reasons, were cut off before the speaking parties had finished their conversational tone and before one of them had hung up (dropped calls or Call Failed). This fraction is usually measured as a percentage of all calls.


5 Reasons Your Phone Keeps Dropping Calls or encounter Call Failed.

  1. Your Signal Is Weak.
  2. It's Raining (Cats & Dog)
  3. The Cell Tower Is Overloaded / Heavy Traffic (Telecommunication)
  4. You've Misunderstood Your Signal Strength
  5. You are moving and the signal weakens while changing from one tower to another


Options Are...


Usually cheap phones demonstrate these behaviour because often they employ low-quality antennas that are vastly inferior to more expensive components, and at times battery quality impacts signal strength, too. And if you still encounter problems, calling your carrier's tech support line may offer clues as to reasons for your call failure or dropped calls.


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iPhone connectivity

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