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Mail Will not Fetch since iOS 15.4 Update

Since the update iOS 15.4 my Apple mail on my iPhones and iPad won't fetch automatically, as before, even though it is set to fetch every 15 minutes (push is off). If I restart the device it will work for about a day then stop, until I restart again. Is there a fix other than constantly restarting?

iPhone XS

Posted on Mar 28, 2022 12:07 PM

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Question marked as Top-ranking reply

Posted on Mar 28, 2022 12:19 PM

You may know that there are two settings (Fetch and Push Mails). What have you set? Watch the GIF below


Google, AOL, Yahoo - Only Fetch mail Option is available

iCloud, Exchange, Outlook - Both Fetch and Push Mail option is available


  1. Push Mail: Whenever possible the email client will push emails to all your devices.
  2. Fetch Mail: You need to set How you want it to be fetched, Automatically, Manually, Hourly, Every 30 mins, every 15 mins
    1. Automatically: will fetch when the iPhone is powered and on WiFi
    2. Manually: with fetch when you open email, open Inbox and swipe down
    3. You get an email notification as soon as the client-server receives an email and your device is connected to the internet, irrespective of whether the mail is in your device's Inbox or not



84 replies

Jul 1, 2022 3:04 AM in response to Venomouse

I finally broke down and purchased an iphone 13 and viola’ my mail is working fine. Although my chip is gone in my iphone XS it still works on WiFi but the mail fetch/push still doesn’t work (no surprise here and yes I tried it in both modes with no apparent changes). Im beginning to think they’re just pushing y’all to do the same. I am handing in the XS for a buy back so the new 13 is not a really big lift. I just hate that apple screws up their old phones to force us to move on to the next generation.

Jul 3, 2022 2:09 PM in response to BertingAP

I did find this may help in the meantime..


For some reason the Notifications for mail were turned off and set to badges only.


Go to Settings > Notifications > Mail > Customise Notifications

Select the account in question

Ensure 'Alerts' is checked. (I have four Gmail accounts and they were all toggled off, I assume during the update?)


I sent a test email and it came through within 9 minutes with the notification popup.

Hope it is something as simple as this, but I doubt it.


Jul 20, 2022 5:55 PM in response to youraa

I update over cell service. I found a website that talked about Focus Mode causing issues with the mail app. I turned off Focus and my email immediately started working again. I seem to recall focus mode was introduced for iOS 15. I am checking see if this might be a cause.


Here is a link to the article: https://nerdschalk.com/ios-15-mail-notifications-not-working-how-to-fix/

Jul 23, 2022 4:55 AM in response to ibikeride2

There is definitely a glitch with the Focus Mode and the DND (Do Not Disturb) since this update.


I solved the problem when I realized that the Alert tab was turned off on my iPad. I turned it back on, did a reboot and now my iPhone is fetching emails again every 30 minutes like before.


It looks like the iPhone is not fetching emails if the iPad connected to it is not configured exactly the same way...

Aug 19, 2022 6:18 PM in response to BertingAP

iPad Pro iOS 15.6 I found this particularly irritating as i sort emails on my phone as they come in and don’t want to wade through hundreds of emails on my iPad just to find 1. I believe I’ve fixed it on my iPad, that is to say it is syncing all folders as i change or move them both on my phone and via the web browser. My solution is to make sure imap was enabled in the gmail settings. I then went into the mail >settings>account>SMTP on the iPad and added a new secondary server. Hostname is smtp.gmail.com, then i entered the details it asks for (the username does not need the @gmail.com) use SSL, password authenticate, port 587. Make sure to enable the server. So far the email is updating folders, sending email and receiving emails. It appears the port number has some thing to do with it. With the primary server (465) i cannot change this. I would be interested if someone else could confirm this fix.

Mail Will not Fetch since iOS 15.4 Update

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