Mail Will not Fetch since iOS 15.4 Update

Update re my post above.

Spent some time on the phone with Apple support & was directed to remove the mail account and recreate it.

Did so & initially it made no difference but later that day I found that the Mail app would now fetch and the notification badges reappeared.

So far it is still working as it used to, well over the 24 hours some have reported.

Hoping it stays that way.

It’s an IMAP account if it makes any difference to others setups.

Cheers

Craig

Hello everyone on this community. I hear you all loud and clear. It makes me feel better I am not the only one experiencing this. But, I don't feel better that we are having this problem.

I have the exact same problems you all have noted above. I have a case out on it, and so far, nothing. My IPAD is still on IOS 15.3 and I refuse to update it, because I don't want this to happen on there either. One other thing I noticed with the update, when you go into your email and one downloads as you are watching it, my phone used to give me a notification sound with that too, but now, it doesn't. I am so frustrated with this as well and I am hoping an update will fix it. But, it seems that if the engineers keep trying to blame it on something else, how will it ever get fixed?

I honestly get a knot in my stomach whenever an update happens. I have to prepare myself for what is going to go wrong. Normally, the problems don't mess me up too much, but this one …. sigh!

I hope it gets fixed as well.

Jason

This is has been really frustrating for sure. Apple doesn't seem to acknowledge the issue nor resolve it either. I have several Gmail accounts that has been affected. What I have done was to try to have some sort of control over the problem was to forward my emails to my iCloud account. I would than receive the iCloud emails on my iPhone in addition to Gmail. iCloud is pushed and is working, so at least I am getting email whether or not Gmail is received. Right now I am not really interested in changing from Gmail as I setup my Gmail accounts last year. Maybe this might help in the interim.

I updated to IOS 15.5 yesterday evening, This morning all my overnight mails were showing correctly , including notifications. Emails have also behaved normally during the course of the day. Maybe 15.5 has fixed the issue, or maybe it is because the iPad was restarted and as before will behave normally for 24 to 48 hours before the email Fetch issue starts again.

I just updated to v 15.5 and I’m sorry to report that it didn’t fix this problem either. The refresh continues to plague me. The further we move away from the initial failed fix the higher the percentage that you will not fix this and I will have this issue for the remaining lifespan of my phone. I used to really love my iphone. I have no idea why your adding so many drop downs and pop ups. It makes it harder to navigate not easier. And now alas it’s screwing up the basic stuff that worked so well.

After the iOS 15.5 update my Mail app is completely broken. I use a 3rd party email, and they say everything on their end is functioning correctly. The error message thrown says "Mail can't verify the identify of the server ..." If necessary I will delete and reinstall the Mail app, but am dubious it will solve the problem.

Replying to myself, after the problem seemingly being fixed as of 3 May 2022 (as posted), and updating to IOS15.5 a couple of weeks ago, following which the problem did not re-surface - it now has resurrected itself.

As of about 1 June 2022 the issue has once again occurred and I am experiencing the same as I previously did with the default Mail app no longer fetching in the background - only checking for new mail when I deliberately open the Mail app.

I've been going through the same problem. After spending a week talking to my mail server tech support, 6 Apple Senior Advisors, going to the Genius Bar twice last week, Apple says they cannot do anything about it. After a lot of trouble shooting, I found that my iCloud account does fetch properly, so my workaround for the time being is to forward my third party server mail to my iCloud account.

Update to 15.5 and still have the problems. Also today all of a sudden my folders under Bell (sympatico) mail disappeared. If I login my Bell mail account with Safari, I see all my folders. As for Outlook, for now they are still there……..

I had the same issue with my email not fetching in 15 minute intervals. I think I may have stumbled into a fix for this. I “disconnected/forget this network” on my Wi-Fi on both my iPad and iPhone and rebooted both since I was having the same issue with email on both of them, I then re-logged into my Wi-Fi and it has working fine sine then. Hope this helps…

Please, PLEASE, keep us updated if this is a PERMANENT fix or just TEMPORARY! Really frustrated and disappointed that Apple truly doesn't seem to care about this issue! Hoping one of "us" can stumble upon a fix.

Thanks

I too have this problem and have posted on a similar thread ("Mail notification not working"). I only found this thread last night as I too am desperate to solve the problem.

-I have tried all the solutions suggested here and elsewhere and none are a permanent fix, as others have noted "the problem returns within a day or so".

My setup may be a bit different, but the main issue of the native iOS mail app not fetching new mail unless manually refreshed is common to us all.

For me, I'm using Gmail and have resorted to installing and using the Gmail App together with the iOS Mail App (I prefer the UI of that over Gmail, but this issue has forced me to use both).

-By using both apps, Gmail will display notifications on the Lock Screen along with banner notifications, however the iOS Mail app will only do that randomly and then only for a day or so (then it stops fetching like everyone has said).

-What is really weird is that after I "clear" a Gmail notification from the Lock Screen, that same notification will "reappear" again at random intervals - and there are times when literally all the new mail I received within the last 24 hours will start showing up again, one after another - forcing me to clear them again or unlock my phone.

-I've tried all sorts of combinations of "notification" settings and none provide the fix we are looking for. I agree with all that it is a real problem when you depend upon being able to be notified of a new email. Without me using the Gmail app, I'm sunk trying to rely soley on Apple's Mail App.

-What's worse for me is that after forcing the "Mail" app to launch, then I get duplicate notifications from both that app and the Gmail app, and again both will randomly "re-display cleared notifications" - which forces me to re-read them to check if one is indeed "new". I'm running iOs 15.5 on an iPhone 8. Along with everyone else, I sure hope Apple will fix this, or someone will stumble upon a solution. I too am glad "I'm not alone".

Here's the real indicator that Apple does not care about the iOS Mail App. As I said in my previous post that I've spent a lot of time with support, well the last time was over two weeks ago with a very knowledgeable senior advisor.

While I was on the phone with her, I went to Apple's Feedback page to submit a complaint about the Mail app, but I discovered the Mail app is not listed in the iOS section. I told her this, she looked and was surprised it was not there. She then contacted the manager of the web site, who had no idea the Mail app was not there and would deal with it.

But in over two weeks, the Mail app is still not listed. I'm going say what I've said to each of the advisors in my frustration, Steve Jobs would never have let these kind of things happen.

Have rebooted more times than I can count. Used at least 3 different networks. Tried a new installation of Outlook as well as Mail App. Toggled all available push/pull/fetch/sit/beg options. Still not fetching emails. The problem is with Apple. Please fix it.