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no option to print in colour suddenly

Hi

I have an HP printer. It works fine from my iMac. But when I try to print from my iPad it automatically goes to black and white in the preview and gives me no option to change to colour. I used to work fine before.

iPad, iOS 10

Posted on Mar 29, 2022 12:41 PM

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Question marked as Top-ranking reply

Posted on Mar 30, 2022 1:54 PM

Hey blue4dolphin,

Thanks for those details.

We'd recommend checking for and installing any updates that may be available for the apps you print from as well as any updates for your printer.

If you need further assistance, we'd suggest checking with HP support: HP Customer Support

Thanks!

4 replies

Mar 30, 2022 12:17 PM in response to blue4dolphin

Hi blue4dolphin,


We understand you're unable to print from your iPad, and while iOS 10 is an older version, we'll still do what we can to help. To clarify, which app are you trying to print from? In newer versions of iPadOS, there is a toggle in the print settings for Black & White, though this may vary depending on the printer.


If you can post a screenshot of the available settings, that might help as well.


Have a great day.

no option to print in colour suddenly

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