Auto lock not working while Messenger Chats is displayed

I have an iPhone 13 Pro - 15.4 and my iPhone doesn't lock when I have Messanger open (all my contacts-Chats). I have the Auto-Lock for 30 sec and still not working as expected. I contacted Facebook without a response. This is critical for privacy concerns.

Posted on Mar 29, 2022 2:40 PM

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1 reply

jeffd55

Community Specialist

Mar 30, 2022 1:41 PM in response to J_Texas

Hello J_Texas,

Thank you for using Apple Support Communities.

We understand that your iPhone isn't going to sleep when you have Messenger open. Is Messenger the only app this happens with? If so, let's start by force quitting Messenger Close an app on your iPhone or iPod touch - Apple Support and then restarting the iPhone Restart your iPhone - Apple Support. Then restarting and testing again.

Best regards.

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Auto lock not working while Messenger Chats is displayed

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