I need help fix my IMessage and FaceTime isn’t working
Fix it IMssage and FaceTime
iPhone 11, 15
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Fix it IMssage and FaceTime
iPhone 11, 15
Marking your own post as Solved may prevent others from trying to help because they think you have fixed your problem.
What isn't working?
See the Apple Support article(s) below.
Messages - If you get an error when trying to activate iMessage or FaceTime. *
If you can’t turn on or sign in to iMessage or FaceTime. *
If you can't make a FaceTime call on your iPhone, iPad, or iPod touch. *
If you can't send or receive messages on your iPhone, iPad, or iPod touch *
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch *
Try a forced restart. See the section towards the end of the article.
Reset Device. -
If necessary
Hard reset. -
Do a backup and try a factory reset. Then restore from your backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod. *
Backup - Restore your device from an iCloud or iTunes backup. *
Marking your own post as Solved may prevent others from trying to help because they think you have fixed your problem.
What isn't working?
See the Apple Support article(s) below.
Messages - If you get an error when trying to activate iMessage or FaceTime. *
If you can’t turn on or sign in to iMessage or FaceTime. *
If you can't make a FaceTime call on your iPhone, iPad, or iPod touch. *
If you can't send or receive messages on your iPhone, iPad, or iPod touch *
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch *
Try a forced restart. See the section towards the end of the article.
Reset Device. -
If necessary
Hard reset. -
Do a backup and try a factory reset. Then restore from your backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod. *
Backup - Restore your device from an iCloud or iTunes backup. *
fix my iMessage and FaceTime
Help me
I need help fix my IMessage and FaceTime isn’t working