Safari jumps to the top of the previous page

I have seen a couple of other discussions on here about this, but nothing seems to fix it.


When I am using Safari (iPhone iOS 15.4) any time I hit the back button, it brings me to the top of the previous page instead of where I left off. This is particularly annoying when using google search. I don’t remember this always being the case, and I feel that this is only been recent (within the last few months).


I have tried the private/non private tabs, deleting Safari data/history, force closing Safari, and nothing.


Is there a setting I am missing?

Posted on Mar 29, 2022 11:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 3, 2022 7:33 PM

I had the same problem was driving me crazy.

I manage to fix it when I moved the search/address bar to the bottom of the screen.

I found if the address bar was at the top it would alway scroll to the top when I went back a page. But when the address was at the bottom when I go back a page it would stay in the same place I was last at.

In the address bar you just need to tap on the aA to adjust

142 replies

Mar 31, 2022 6:56 AM in response to ashleycleve

Hello ashleycleve,


We appreciate all the steps you've attempted so far with these issues with Safari and searching.


To confirm, are you double-tapping the back button? If you double-tap the top edge of the screen, this will quickly return to the top of a long page.


To help test this issue, please change the search option for Safari. Go to Settings > Safari > Search Engine. If you select a different search engine, does the same thing happen?


We look forward to hearing back from you.


Cheers.

Apr 4, 2022 5:27 PM in response to 1ssmith

This is only happening with a single tap to the back button.


I tried the default search engine change you mentioned and found something interesting.


Say I have my default set to Google. When I am then on google going through different hits on the page and hit back, it brings me to the top.

With Google still set to default, if I go to yahoo, bing, etc. and hit the back button from an article, it brings me back to where I was.


However, if I set Yahoo as the default, when I hit back from an article, it brings me back to the top on Yahoo. But if I type in Google with Yahoo still set as the default, the same results from the previous statement apply, when I hit back, it stays in the same spot.

Sep 18, 2022 10:20 AM in response to ashleycleve

I have this problem too! It corrected when I installed IOS16 but within a few hours the issue returned. LONG talk today with Apple Care. I’m told a factory reset will correct everything. Waiting for the proper cable to arrive. I’m using the iPhone 13pro max. I cannot believe how many are having this issue with no word from Apple. I’m promised a factory reset will solve this, we’ll see 🙁 if do not have this issue on my MacBook Air.

May 8, 2022 1:06 AM in response to ashleycleve

Interesting, yes I can confirm this problem too since iOS 15.4.1

It’s definitely a new issue cause I would have noticed this during my heavy usage before the update. It’s most annoying when using google search, then going back to check the other results then having to scroll down to where you were before.. but it happens on other sites too. Hope Apple can fix this with the next Update. Can we report this to Apple via some kind of Form? Writing in this Forum won’t help them change it.

Jun 18, 2022 12:28 PM in response to Antonio Tejada

Antonio Tejada wrote:

This has been bugging me for years. It’s not new to 15.4 in any way.

This is absolutely true. Safari started with this weird behavior many years ago. It is the only browser I am aware of that comes with this annoying issue. And yes, I am seeing this issue regularly on ALL Apple platforms.

It seems the problem only occurs when the content on the previous page (the page you’re going back to) has slightly changed. For many news pages this is very common since they shuffle the content every time you load them.

A page where it occurs pretty much alway is the most popular German news site www.spiegel.de. Just try it and you will see that going back will always (let’s say in 3-4 of 5 tries–stay a few seconds before you go back) cause Safari to jump to the top of the page. It works in all other browsers though.

Sep 29, 2022 9:20 PM in response to swaraj163

Didn’t work for me.


What is working for now is changing default search engine to something I don’t use and continuing to use google. If I set to any of the other default search engines and use the one selected the problem persists with all web pages originating from a click in that search engine. Interestingly if you swipe part way back you can see the last page, but if you go all the way back to the last page it refreshes no matter what.


Presently set to duck duck go and using google seems to work without the browser scrolling all the way to the top when hitting back button.


This has been an issue for me going on 3 years and has driven me nuts! One would think that @apple would address this issue either by documenting the correct settings to stop this abhorrent behavior or correct the issue in software updates. There should be no reason that safari can’t cache the last page position when browsing. Opening on additional tabs is cumbersome and utilizes more resources if you you have more tabs open or you click though multiple links and it does not close automatically.


Get it together Apple! This has been going on long enough!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Safari jumps to the top of the previous page

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.