Safari jumps to the top of the previous page

GIRL!!!!! You win the prize THIS IS THE FIX. Followed your instruction and it worked here too. I suspect it was turning off “Preload Top Hit” that proves the fix but I’ll look at that later.

at the suggestion of Apple Care I was going to factory reset my phone because they exhausted every troubleshooting trick they had for this one. Thanks to you I don’t have to. Thank you so very much!!

someone alert Apple Care and suggest they hire Ashley 🙂

Yeah, that worked for a minute. What also worked for a minute was the IOS 16 update, and after that the 16.0.3 update. All these fixes have worked temporarily only. No issues on the macBookAir, just my phone (13pm). Apple Care (once you can get them to admit this is a known issue), recommends a factory reset. I’m reluctant to do that. Has anyone permanently researched over this issue with a factory reset?

I have the same problem but I have come up with a solution that works for me.

I spent an hour doing a chat with apple support. They did not come up with a solution and are kicking me up to a phone chat tomorrow.

Someone mentioned that Safari uses Google for searching. I went to Settings>Safari>Browser and you can change the browser that safari uses. Mine was set to Google. I tried a different browser for Safari and still had the same problem.

Now I also have the Google app on my phone. When I use it I don't have this problem. So I removed Safari from the bottom bar on the phone (Didn't get rid of it, just slid it up onto the page until I've spoken with tech support) and replaced it with the Google app. Using the app the searches seem exactly the same as they did thru Safari (as far as I can tell) but are working fine and not jumping to the very beginning of the search page any more when I hit the back arrow. I hope this might work for you.

Yay :)

YES - THIS thank you so very much, works for me too! Someone please alert Apple Care, they should have been able to tell me this but after numerous discussions with various techs the only solution they came up with was to factory reset my phone which I opted not to do. Thank you for this solution and I will spread the word!!

BYW just got off the phone with Apple Support and informed them of this fix (thanks again) - the response was Apple never recommends a third party app to customers even though they may know the fix as in this case. Just wow. SMH 🤬

Yes being that there are 10 pages of features and they all have code names it's impossible to tell which is the problem. On the phone with Apple "kicked-up" tech support right now. Will let you know if they can find it but I'm not really feeling encouraged. So far they wanted to have me move the search bar to the bottom of the page and we know that's only a haphazard fix AND I hate the search bar at the bottom. They need to contact the people who code these experimental features to find out what's causing it.

Just got off the phone after an hour and a half with the next level apple care tech. They were very good and listened and tried several things. We did turn off all experimental webkit features and it didn't work for me. The only solution for now is to use the Google (third party) app.

Yes - and Apple Care is very reluctant to share this information, you were lucky to get it. I switched to GoogleChrome and all is working flawlessly.

research the history between Google and Apple. I did today. When they were friends Safari didn’t jump to the top of the page. They are now rivals more than friends and we have a faulty Safari as a result. Go figure.

I had the same problem. What fixed it for me was to return to the new default safari setting where the address bar is on the bottom. Once I did that the back arrow would take me to where I was on the previous screen.

Sometime in iOS 15.x Apple introduced the “Tab Bar” setting. I had my Safari setting at “Single Tab” and I had the problem where the back button would send me to the top of the previous page. In Settings-Safari, once I changed to “Tab Bar,” the back button worked as expected, I would return to where I left off on the previous page. Among other things, the “Tab Bar “ setting moves the address bar to the bottom of the screen, which took some getting used to. But it works.

Nick - you can’t always get what you want … but seriously, if we all start using Google Chrome maybe Apple will have some incentive to fix Safari?

I’ll take Google Chrome when I don’t have time to waste with Safari.

are you listening Apple??!

I just don't get the complaint about Google in this circumstance:

Safari isn't a self standing browser

Like it or not, Safari uses Google for searches unless you change the search browser setting to one of four other browsers it offers. And I don't like any of them as an alternative.

Go to Settings>Safari>Search Engines.

There are only five options and Google is the first one. SAFARI SUBCONTRACTS GOOGLE for its searches!

I do acknowledge all your comments!

However, as a functioning interface…Safari’s features are preferred by Nicholas and many others. Chrome simply doesn’t have features that I find workable. No Reader for example…🙏🏾

I have to agree, bottom line, I would like Safari to work the way it did which is why I'm going to go thru with another callback from tech support on Tuesday and then who knows? Maybe eventually we'll be able to get to someone who can actually change things back the way they were. Can only keep at it.

Maybe it needs an ios update.

Will let you know if I ever get anywhere.

In the meantime the only two workarounds that work seem to be moving the search bar to the bottom (which is my least favourite) or using Google.

I’m experiencing the same issue, but I don’t generally use the back button - I swipe to go back to the previous page. Very annoying having to scroll back down through numerous news articles or Google search results you’ve already seen to find the place you left off.