Apple tv this video isn’t available to watch in the country or region you’re in

FYI we had the same problem and couldn't resolve it by logging out and back in to Apple, reloading the app, checking the Country and Location, etc,. with no luck. I got on the phone with Apple Support, we went over everything, and finally Carla had me power down and reboot our modem. That cleared up this problem.

Hi guys, I think I got the resolution here. It seems that apple cannot tolerate of using specific ISPs, here I am using MNCPlay and I cannot play anything. And then I changed the internet connection using my iPhone cellular data (via WPAN/Personal Hotspot), and everything’s going back to normal. I don’t know the long term solution to this issue, but at least we got a resolution at the moment. Cheers! Enjoy TV-ing!

Are you using a VPN? If so that could be the issue.

Hey viskaliman,

Welcome to Apple Support Communities. Although Apple TV+ is available in Indonesia, not all music, videos, etc are available in all countries.

If you have another device that you can access Apple TV+ from, check to see if the video is available. If it isn't available there, its not available in your country.

Take care.

Hello there viskaliman,

Thanks for updating us with this information.

To confirm, are you aware if the other devices are using a VPN to view the video? If they aren't, Contact Apple Support to look into this with you in detail.

Have a great day!

i think Indonesia internet provider block Apple TV content... i cannot watch any Apple TV show in my Apple TV. But I can still watch them in iPad,Macbook, iPhone... try download apps called 1.1.1.1. and turn on the VPN, it will do the magic!

Just now I can watch Apple TV using internet connection from XL. But if use Indihome (Telkom group) still have problem. Anyone have same experience?

I’m also in Indonesia and have the same problem. It was fine last week and now all of a sudden several shows on Apple TV+ I cannot watch because the video is t available to watch in the country or region.

Having the same problem too. Just watched a few hours ago.. suddenly its not working (with no changes of internet connection settings)!

thought it was the subscription failed, but after subscribing, it still doesn’t work!

#frustrating

I have the same exact problem as well, happened in all of my devices (iPad, Apple TV 4K, iPhone 11, Macbook Pro).

This started happening for me since I started watching Pachinko episode 6, which was released on April 15th, 2022.

There was no issue when I watched Pachinko ep 5 on April 7th, 2022.

Please let us know if you had changed any regulations within Apple TV+ coverage. Thanks.

Note: I also don't use any kinds of VPN in all of my devices

Same thing happened to me as well, i was watching Finch yesterday and wanted to continue watching just now, suddenly i cannot watch it because its not available on my country/region (Indonesia). What happen?

I am based in Ukraine. Until several months ago Apple TV+ worked without a hitch and how I am getting this error pop up all the time. Sometimes I can watch an episode, sometimes it stops mid-episode. Logging out of the account and logging in didn’t help. Nor did rebooting and even resetting the router. Apple messed up something badly! I am waiting for the support team to come back to me. But it’s not OK!

Same here. Got this issue since last year. I even once tried to stream a movie with my friend’s account with the same wifi connection. Only mine showed this error message.

Happened when I use iPhone and Smart TV.

Problem seemed resolved but now has started to happen again. Cannot watch on Apple TV Plus. Just tried to watch Luck, but says not available in country or region..

Apple, please fix this!!! Many people having the same issue.