this issue has been going on for years and ive no idea why it still happens.
its been happening over various machines, OS's etc.
seems to happen with long lists when scrolling fast.
just suddenly stops and then after a few seconds catches up.
here is a video of it happening.
any ideas?
MacBook Pro 16″, macOS 12.2
Hello benjigordon,
Thanks for your post to Apple Support Communities. We saw the video you posted about Finder scrolling when lengthy lists are involved. We have some suggestions that might help.
First, we'd recommend making sure your Mac is on the last macOS update, 12.3.1:
Make sure you restart your Mac after the update is done, then test Finder scrolling. If the issue is still occurring note if you are trying to scroll after several other applications are also open, or just Finder.
We'd also recommend ruling out the underlying cause. Is this a list of specific items?
Does booting to safe mode produce the same results?
If you create a test user profile and test Finder, do you have the same issue?
How to use safe mode on your Mac
Set up users, guests, and groups on Mac
Feel free to reply back with any updates or additional details.
Best regards.
Hello benjigordon,
Thanks for your post to Apple Support Communities. We saw the video you posted about Finder scrolling when lengthy lists are involved. We have some suggestions that might help.
First, we'd recommend making sure your Mac is on the last macOS update, 12.3.1:
Make sure you restart your Mac after the update is done, then test Finder scrolling. If the issue is still occurring note if you are trying to scroll after several other applications are also open, or just Finder.
We'd also recommend ruling out the underlying cause. Is this a list of specific items?
Does booting to safe mode produce the same results?
If you create a test user profile and test Finder, do you have the same issue?
How to use safe mode on your Mac
Set up users, guests, and groups on Mac
Feel free to reply back with any updates or additional details.
Best regards.
benjigordon,
Thanks for getting back to us. Please visit Get Support to take a deeper dive into this issue.
Have a fantastic day!
hi. yep i’m on 12.3.1 and yes it happens in safe mode and in other users accounts.
as i said it’s been happening for years on various OS’s and machines.
Either an issue with the trackpads design or more likely software getting stuck when long lists have to be processed fast.
I agree, it's a stubborn problem.
so it’s not just me or the machine then?
does anyone know if it also happens with a magic trackpad or mouse?
finder scrolling - gets stuck with big lists.
