Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
I have sleep focus on right now with nobody on the list that is able to break through. The caller was also not on my favorites list that can break through my "do not disturb" mode. Why did this call not get muted? How do I make sure when in "sleep" mode (focus), it stops my calls? Do I have to schedule my sleep? I can't simply turn it on and off manually?
iPhone 13 Pro Max
Hi 1414mk,
Thank you for posting in Apple Support Communities! Let's take a look at the settings! If you tap on People, scroll to the bottom where it says "Also Allow Calls From", is that set to No one? You should also confirm the "Allow Repeated Calls" is disabled in this area as well.
Hope that helps!
Hi 1414mk,
Thank you for posting in Apple Support Communities! Let's take a look at the settings! If you tap on People, scroll to the bottom where it says "Also Allow Calls From", is that set to No one? You should also confirm the "Allow Repeated Calls" is disabled in this area as well.
Hope that helps!
Thank you for verifying that setting and providing those additional details, 1414mk.
With "Allow Repeated Calls" having been enabled, it's possible that is why the call came through. While it may not show multiple or repeated calls when tapping on the number or contact in Recents, does it show the number or contact back-to-back in the Recents list? If so, that may have been considered a repeated call. Testing to confirm the issue has been resolved is the right next step since you have disabled "Allow Repeated Calls."
You'll also want to make sure that the latest iOS has been installed on your iPhone. You can find the steps for updating iOS via the link below.
Update your iPhone, iPad, or iPod touch
Take care!
I checked settings and the "repeated calls" was not turned off, so I did turn it off now. But in the history, it doesn't show a repeated call:
I do allow calls from my favorites but this person is not one of my favorites:
Maybe it was a repeated call and it doesn't show in the call history?
It's that call there, no repeated calls, no (2) beside it as well. But I'll try to get someone to call through while I'm on sleep mode when I go to work next and see if breaks through.
Thanks for your help! I'll post again if it does break through.
How did I get a call while sleep focus was on?
