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iphone screen unresponsive

My iPhone's screen has stopped responding to touch. I am still able to use the physical buttons so I have tried doing a hard reset a half dozen times. I have Apple care services, but I'm not sure what else to do.

iPhone 11, iOS 15

Posted on Mar 31, 2022 1:46 PM

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Question marked as Top-ranking reply

Posted on Mar 31, 2022 2:19 PM

If you did the forced restart several times...

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

without effect then arrange a repair

iPhone Repair - Official Apple Support

 

 


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iphone screen unresponsive

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