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Apple TV will not update DirectTV Stream due to a billing problem. To fix, I need to log into itunes purchase history. I've done all that and update the card on file, but still can't update the app on Apple TV. How can I fix this?

Apple TV will not update DirectTV Stream due to a billing problem. To fix, I need to log into itunes purchase history. I've done all that and update the card on file, but still can't update the app on Apple TV. How can I fix this?


Apple TV HD, tvOS 13

Posted on Mar 31, 2022 1:48 PM

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Question marked as Best reply

Posted on Mar 31, 2022 4:51 PM

Contact Apple Support about it. They can see what needs to be done to bring back full App Store functionality.

Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

1 reply

Apple TV will not update DirectTV Stream due to a billing problem. To fix, I need to log into itunes purchase history. I've done all that and update the card on file, but still can't update the app on Apple TV. How can I fix this?

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