All my sound settings are intact and volume is working until I get a call on the phone and my ringer either doesn't sound at all or just low volume.

Question

All my sound settings are intact and volume is working until I get a call on the phone and my ringer either doesn't sound at all or just low volume.

Having intermittent issues with my phone not ringing/vibrating when I get a call. volume works perfectly when on social media sites or using any other app. when phone does ring, the volume sounds like it's set to low, even though all settings are the same.

Posted on Mar 31, 2022 5:50 PM

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Answer 1

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SravanKrA

Community+ 2024

Level 10

416,260 points

Mar 31, 2022 7:23 PM in response to denisefromwixom

If you have a hearing or sound issue on your device then please try some of these processes to set it right

If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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All my sound settings are intact and volume is working until I get a call on the phone and my ringer either doesn't sound at all or just low volume.

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