MacOS stock Mail app | Some attachments cannot be downloaded when their filename contains Greek characters
So, I've been facing this bug for a long time, at least during the last 3 major versions of MacOS. I've configured the stock Mail app for use with my gmail and regularly, when I receive emails from work which contain attachments and their filenames are written in Greek, most of the times Mail says it's unable the download them. Unfortunately, this does not happen consistently and it's mainly random, but happens quite a lot.
- The web version of gmail displays the attachments correctly.
- The iOS and iPadOS versions of the stock Mail app does not have this issue. They display and download all the attachments from the same emails correctly.
- I've reported this to Apple numerous times, but it hasn't been fixed in years.
- Rebuilding my mailbox (through Mail app function), removing and re-adding my mailboxes does not solve the issue.
- This seems to be an encoding issue but there are no options to play with in Mail app or Gmail settings (I'm using IMAP by the way).
Since this bug seems to be very specific, allow me explain the exact situation when it shows up. I've set up Gmail to fetch email from my work email account residing in sch.gr (that's my work email provider) through POP3. Both the web mail version of sch.gr and gmail shows attachment filenames correctly. No encoding issues whatsoever. Only the macOS Mail app shows the filenames as question marks and this does not even happen to every attachment, but most of them. As a result I cannot download or [pre]view them, which is rather annoying. So, since the Gmail web version shows the attachment filenames correctly, I would assume the problem to reside with the sch.gr email provider not doing something properly (maybe a server side misconfiguration). On the other hand Gmail manages to see through the issue for its web version of their service, but Mail app doesn't when it receives the emails. Rather peculiar, correct?
Here's a workaround for the issue: Tap on each attachment, wait until the app says "Unable to download attachment", switch to a different email, wait for a few seconds (this is crucial) and then switch back to your original message and voila. The attachment filenames and the attachments themselves appear as they should. The issue is demonstrated in the following screencast: https://ibb.co/KWtNtQ1
Has anyone faced and/or addressed this issue?
MacBook Pro 15″, macOS 12.3