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💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
I have buzzing in my left AirPods Pro, but only when in Noise Cancellation. I have made certain firmware is up to date. System is also up to date. I have cleaned the AirPods as per apple instructions. I have read other places that this is a known issue, and that Apple will replace the AirPods Pro. How do I get a replacement pair?
Hi, DDP2001,
If you have not already, please go through the steps outlined in the Apple Support article If your left or right AirPod isn't working - Apple Support, which is designed to help troubleshoot an improperly working AirPod.
If your left AirPods Pro still exhibits an unexpectedly buzzing after those steps, we would recommend getting in touch with Apple Support, as they may qualify for a service program, as detailed here: AirPods Pro Service Program for Sound Issues - Apple Support. You can do this by making a reservation at your local Apple Store or Apple Authorized Service Provider here: Apple - Find Locations, or by reaching out to Apple Support directly here: Get Support.
Best!
Hi, DDP2001,
If you have not already, please go through the steps outlined in the Apple Support article If your left or right AirPod isn't working - Apple Support, which is designed to help troubleshoot an improperly working AirPod.
If your left AirPods Pro still exhibits an unexpectedly buzzing after those steps, we would recommend getting in touch with Apple Support, as they may qualify for a service program, as detailed here: AirPods Pro Service Program for Sound Issues - Apple Support. You can do this by making a reservation at your local Apple Store or Apple Authorized Service Provider here: Apple - Find Locations, or by reaching out to Apple Support directly here: Get Support.
Best!
AirPods Pro buzzing (left ear)
