Mac Studio Stuck in Shanghai

Once your Studio actually leaves China UPS will deliver it in 24-48 hours. That UPS message

pops up often and I have learned to ignore it.

Monitor UPS closely. On the morning my MacBook Pro was delivered that message showed on my tracking one hour before it actually arrived here. 30 min prior to delivery it changed to show that day as the delivery date.

Same thing is happening in Japan.

Late last month there was a lockdown in Shenzhen, which caused a change to via Shanghai for a time, but the lockdown occurred in Shanghai and is still ongoing.

Many air cargo flights have been canceled, and when they are canceled, you have to go back to the end of the queue for flight reservations and rebook your flight.

For this reason, the baggage acceptance has been stopped in Shanghai for a long time.

In Japan, there have been reports of flight reservations being cancelled, then rebooked, only to be cancelled again.

my Mac Studio has also been stuck in Shanghai since April 3rd (it was shipped on March 31st).

Except that I live in Italy and the Mac does not only travel with UPS, but must arrive in Eindhoven (Netherlands) to then be traceable with DHL and finally arrive.

I have contacted Apple Support 3 times in the last 10 days, and the only thing they can tell me is that Apple is trying to do their best to unlock it (they are the ones who told me about the lock in Shanghai) ...

The Mac was supposed to arrive on April 12th.

Same here. My Mac Studio came through fine via Shanghai > Anchorage > Seattle. Arrived April 6, 2022. Studio Display in limbo...keeps saying the order is be processed. No sign it's ready to ship. It must be because Covid has shut down Shanghai. Strict lockdown. And it's a major port for China. So my guess is no one knows when things will ship out. Wish Apple would tell us the situation.

I just barely got mine through the system at the start of the Shanghai lockdown. Mine was routed through S Korea, maybe because S Korea was considered a friendly country?

There is nothing we can do except to wait, I'm sure UPS and DHL are working as hard as they can to clear the backlog.

News is saying Shanghai is going back to normal slowly, they are going to let logistic companies to go back to work fast, because they've created a such massive disruption to the supply chain. I hope this is true.

Are you watching the [international] news? Shanghai is locked down over COVID.

https://www.bbc.com/news/world-asia-china-60912846

No one goes out. Nothing is moving.

My MacBook Pro 16 was stuck in Shanghai for 13 days before it started moving. And back in December when that happened the city was not locked down for Covid.

My Mac Studio says on the box it came with that it was manufactured in Malaysia yet it shipped form Shenzhen and no tracking data was available for 4 days until UPS updated to show it had left Shanghai. Still trying to figure that one out.

This morning at about 4AM UPS still said that mine would arrive today. However, at 8:30 AM UPS status said The delivery date will be provided as soon as possible.

Apple status still says April 13th and has never changed since It left Apple.

Yes. I eventually gave up. The Mac Studio arrived in a decent time, but my Studio Display was stuck in limbo...in Shanghai. I was ordering just the standard tilt version and found them for sale at Costco. Canceled Apple order, ordered through Costco and got the display in 5 days. So maybe check for other vendors.

My Mac Studio is also stuck in Shanghai. Must be due to the Shanghai city-wide lock down. 😟

Apple contracted far in advance for large-volume shipping by the planeload from China.

if they opened a new manufacturing facility in Malaysia, it is still more expedient to send them to China to get on the planes that are already contracted, than to set up new routes.

Apple ships more than 50,000 new Macs a DAY.

but it is the correct answer. The government of the PRC are only ones who can tell you when they expect the lockdown to be lifted, and the fact remains Apple cannot do anything about it at the moment.

My experience with USA designation is that once it leaves Shanghai it took less than 2 days to get to me.

voyager-0 wrote:

I can confirm this version. Just called and received the same informations. Our Mac Studio are in Amsterdam since yesterday evening.

Let's hope for a quick delivery now...

Welcome to the Apple Support Communities.

See: Viewing & Changing Orders - Shopping Help - Apple. That will give you up-to-date info.

Jack

Just checked again, Now UPS says delivery is tomorrow (4/6).

Latest status is that it just cleared customs.