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Jerry_in_bed Author

Level 1

4 points

Reset counter log on ipad pro M1

I just updated my ipad pro to ipad os 15.4.1.

and I found the resetcounter log.

I updated my iphone to ios 15.4.1 before, but there weren’t such logs on my iphone never.

When I have software updates, this happend before several times and I could find the logs only on ipad.

But the logs on ipad were deleted automatically.

Also,There were 3 panic full and reset counter logs on my ipad but they were deleted automatically, too.

So I can not show you these logs.

Why did this happen?

I wanna know why this happend only on my ipad through the log.

I'd appreciate it if you let me know.

Here’s the log.

{"bug_type":"115","timestamp":"2022-04-02 11:43:36.00 +0900","name":"Reset count","os_version":"iPhone OS 15.4.1 (19E258)","incident_id":"9DA2B04C-648F-4333-B694-2613F2A383F7"}

Incident Identifier: 9DA2B04C-648F-4333-B694-2613F2A383F7

CrashReporter Key: 76d3236260b9ce2ed6cbc82a4463d3ac93af50bc

Date: 2022-04-02 11:43:36.14 +0900

Reset count: 0

Boot failure count: 1

Boot faults:

Boot stage: 0

Boot app: 0

Posted on Apr 1, 2022 8:35 PM

Top-ranking reply

bruno75

Community Specialist

Posted on Apr 2, 2022 5:31 PM

Hey there Jerry,

While we're unable to discern what shows in any logs from your iPad, we certainly want to help however we can.

Are there any technical issues occurring with your iPad while using it? The more details you provide, the better equipped we'll be to assist.

As you have a compatible iPad model, the latest is iPadOS 15.4.1. You can verify this within Settings > General > About. Here's a link that'll show how to first back up, then Update your iPhone, iPad, or iPod touch.

Cheers!

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Reset counter log on ipad pro M1

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