iPad Mini 2

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phonej Author

Level 1

4 points

iPad Mini 2

How can I transfer music to iPad Mini 2? It is not recognized by iTunes because it has IOS 12.5.5 and can't be updated.

Posted on Apr 2, 2022 6:44 AM

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Answer 1

Apr 2, 2022 6:49 AM in response to phonej

Make sure that your iOS or iPadOS device is turned on, unlocked, and on the Home screen. Check that you have the latest software on your Mac or Windows PC. If you're using iTunes, make sure you have the latest version. If you see a Trust this Computer alert, unlock your device and tap Trust.

The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.5.

Apple ended major update support for these models of iPad in September 2019 - although they since continue to receive “point” security updates - the most recent being released just a few days ago. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.

Sincerely, Blue_The_Dog

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Answer 2

phonej Author

Level 1

4 points

Apr 2, 2022 9:18 AM in response to Blue_The_Dog

Thank you for your reply. I have the latest version of iTunes on the PC. There is a tone when I plug in the cord to the USB port but iTunes doesn't detect the iPad. I don't get a Trust This Computer Alert. I checked the Device Manager under Universal Serial Bus Devices. Apple Mobile Device USB Composite Device has a yellow triangle icon. Device Status says "This device cannot start. (Code 10) {Operation Failed} The requested operation was unsuccessful."

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iPad Mini 2

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