iPhone payment verification issues

Question

iPhone payment verification issues

So for a few months now whenever I try to download/update an app (even when it’s free) in the App Store, a pop-up appears asking me to verify my payment information. I’ve tried everything. I’ve tried different cards, PayPal, selecting “none” from my computer. Nothing was working. So I ended up resetting my iPhone. Now I’m stuck with no apps and no way to download anything. I know it isn’t on my end because I’m pretty sure now my phone doesn’t even know what it has a problem with. I need help and have no idea what to do. I’ve verified it a million times and I think I’m going insane, I’ll take any help.

iPhone 11 Pro

Posted on Apr 2, 2022 3:59 PM

Reply

Answer 1

Apr 2, 2022 8:40 PM in response to stupendousgoose

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one. If you already verified that a payment method is available in your country or region and you're still having trouble, learn more.

You can't choose None as a payment method...

If you have an unpaid balance or payment due
If you have a subscription that automatically renews
If you're using the iTunes Store or App Store for the first time
If you are not in the country or region you’re creating an Apple ID for
If you changed your country or region
If you're a part of Family Sharing

Reply

Answer 2

Apr 2, 2022 11:12 PM in response to SravanKrA

I’ve checked my purchase history, I called Apple and made them check to see if I had any unpaid balances. It’s not that. I don’t have any active subscriptions either. I’ve used the AppStore and iTunes hundreds of times. I am in the country that the Apple ID was created for, and I haven’t changed it. And I’m not apart of family sharing.

Reply

iPhone payment verification issues

Similar questions