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money not returned

hello, the child mistakenly bought a subscription in the pics art application, I wanted to cancel but it was too late the money was debited from the account. I requested a refund. But the money is not received, although it says returned, what should I do please tell me


Posted on Apr 3, 2022 8:24 AM

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Question marked as Top-ranking reply

Posted on Apr 3, 2022 10:10 AM

See this Apple article: 

Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you bought from Apple – Apple Support (UK)

 


2 replies

money not returned

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