You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

kaleigh251 Author

Level 1

4 points

my account is disabled in the app store and itunes

i tried adding a new card after canceling my old one and finding charges that i was unsure about and now it wont let me add that new card or download even free apps

iPhone SE, iOS 15

Posted on Apr 3, 2022 1:46 PM

Top-ranking reply

Katana-San

Level 9

69,415 points

Posted on Apr 3, 2022 1:48 PM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact through link or by going to upper right hand corner and click on Get Support or:

Contact Apple for support and service

~Katana-San~

View in context

my account is disabled in the app store and itunes

Similar questions