What is AirPods are paired to someone else that will not remove their Apple id
I purchased some returned AirPods but they are still paired to someone else. How do I get them unpaired
Question marked as
You will need the vendor’s assistance that sold you the AirPods. Apple cannot help you.
See especially the last paragraph here.
How to reset your AirPods and AirPods Pro - Apple Support
Get a refund or exchange if possible.