Purchased AirPods Max still attached to a different Apple ID
I bought a pair of AirPods Max that must have been returned. Still attached to a different Apple ID. How do I clear that connection?
Still attached to a different Apple ID. How do I clear that connection?
Contact the store/seller where and from whom you purchased, they need to:
How to reset your AirPods and AirPods Pro
How to reset your AirPods and AirPods Pro – Apple Support (UK)
How to clean your AirPods, AirPods Pro, AirPods Max and EarPods
How to clean your AirPods, AirPods Pro, AirPods Max and EarPods – Apple Support (UK)
Remove from their Apple ID -> If an item or device is connected to another Apple ID
If an item or device is connected to another Apple ID – Apple Support (UK)
See also -> AirPods Support -> AirPods Support - Official Apple Support