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Mac book fans

Hi,


I just started up my laptop and it shut down even though it has been on charge all day and night and it said it had to restart, and now the fans are on even though it is cold. also I cannot see the battery percentage and it says there is a problem


MacBook Pro 13″, macOS 11.6

Posted on Apr 4, 2022 9:04 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2022 7:07 PM

Hi,

If your MacBook Pro has intel processor, resetting SMC could solve the issue.

How to reset the SMC of your Mac - Apple Support

If it doesn't help, try to run Apple Diagnostics if it reports battery related error.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support


2 replies

Mac book fans

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