Emails Sent ALSO show up as drafts in Drafts folder

For me this is occurring using Outlook for iPad, either on the device or in Outlook.com, and also in iPad Mail program. What I see on my screen is my email bracketed in red letters, the word “Draft” in both the Drafts folder and the Sent folder, and sometimes emails where this happens show up more than once probably because I think they aren't sent and I am inadvertently resending them.


I note from searching that this or something similar has been happening to people since at least 2011, so I figure someone must know what it means and how to fix it.


The issue has cost me a lot of time trying to determine if my mail is actually leaving my system and getting out into the ether. At the moment, I still can’t tell.


If you can help, bless your cotton socks!

iPad Pro, iPadOS 15

Posted on Apr 4, 2022 12:55 PM

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8 replies

Apr 7, 2022 5:58 AM in response to brbo

Additional reply…. I figured out I had to go to Settings > Mail > Accounts to re-check Outlook to have it show up in Mail and then the “All Drafts” and other settings! Yay!


I’ll have to watch for the thumbnails for which I do not see any options to have on or off, but at least I have a better idea about them.


So, again, thank you very much!.

Apr 6, 2022 5:00 PM in response to Desert Lady

You're welcome, Desert Lady!


Wow! Thank you for your reply, and for all the included info., and details.

It may prompt other iPad users to contribute their tips.


Seems Apple products work and respond Apple's way, as they are programmed to do.

App features may arrive set to default settings.

Am grateful the various apps mostly do have preferences, and /or settings, that allow us to customise some features.


Seems this is how the unwanted thumbnails are turned on ....

  1. Tap  in the upper-left corner.
  2. Tap Edit at the top of the list.
  3. Tap Add Mailbox, then turn on the All Drafts mailbox.


You might try ensuring you have saved any important drafts.

and then experimenting with the procedure to see if you have the option to turn off that All Drafts mailbox

ie ...see if the thumbnails no longer show.


All the best :-)

Apr 5, 2022 10:14 PM in response to Desert Lady

Hi Desert Lady,

It has happened that one can easily (dreamily) press save rather than send with an e-mail on a computer.

(Especially if the "Send" button is out of sight, right at the bottom of a long e-mail in the Mail app..)

Then the email sits unsent in the Drafts folder.


Unfortunately, I do not use Outlook, or have an iPad handy, to check whether this could be happening.


There is an article from Apple support that may provide a clue:


Save a draft in Mail on iPad – Apple Support (AU)

________________________________

and the iPad User Guide contains various info.

(Click the "Table of Contents" at the top of the User Guide that opens from the link.


iPad User Guide – Apple Support (AU). has


Hope this helps, (or prompts others to respond)

All the best :-)

Apr 6, 2022 5:25 AM in response to brbo

Thank you brbo. I am impressed and appreciate your swift reply.


The link to the guide will certainly be helpful along the way as I learn more and more about my iPad, its features and various Apple programs. As for the automatic Drafts issue, Outlook doesn’t have a “save” button like that. For that matter, neither does my Mail program! An email, when started or a response when begun, is automatically in drafts until it is finished and sent. Outlook does not automatically create a Draft before you trigger it doing so by starting a new email or a response to the open one. Same for the Mail program I have on my iPad (all most current versions of OS and program, btw).


I am still unsure, but I think the problem developed when I tried to bring all my different email addresses (Outlook included) into the iPad’s Mail program which seems to handle drafts differently. I.e. when you open an email in Mail, it automatically assumes you are going to answer it there and now, and creates a Draft immediately! For me, that is very often not the case. The other thing Mail does, is make little thumbnail images of the “draft” at the bottom of the screen. This causes terrific confusion when one can’t tell which of these thumbnails is the most recent one? (It does not help that even with the larger iPad, I cannot make out the text of those little thumbnails, so I have to try to remember whether the latest rendition will sit on the right or left of the many drafts (thumbnails) shown along the bottom of one email.) I have one such email draft that I happen to be using as a “master” with several sub-topics which I intend to pull out and separately create emails from, one email on each topic (i.e. never intending to send the master email which has all topics). I realize I could have used a document to make the master list and certainly can debug this issue by doing so. Beyond that, am just trying to understand how Mail works. I am pretty sure that I’d like to find a way to turn off those confusing thumbnails. I see others have the same trouble with them.


Anyway… as I am still quite new to all things Apple, I will study the helpful link you sent and the other guides I need to study to learn and take full advantage of iPad’s programs and features.


Appreciate your quick response!


Apr 7, 2022 4:53 AM in response to brbo

Thanks again brbo…. I will eventually figure it out. LOL.


Regarding your steps 1, 2, 3, I do not have the upper left corner chevron that you do. I do have an edit button. When I click on it, there is no “All Drafts” mailbox. So, whatever device you’re using, it is apparently not what is available on the newer iPads.


I did try to bring my Outlook email into Mail again, (I used to have it there, but took it out when things got confusing), but the only option shown for the location of that new mailbox is iCloud and that’s not where Outlook resides. No need for you to try to answer this, just telling what I’m running into. I’ll get there.


What’s funny is that I am over 30 years experienced in using computers, and programs and usually have no trouble figuring things out. This little puzzle should keep me busy for a while. 🤣


Will let you know when I solve it! Keep well my friend. 😊


Desert Lady


(I carefully included all relevant screenshots, but in the process of trying to send my response I had to log in no less than 7 times because my response was highlighted in pink and I was told “my session has expired” [it had not] and finally gave up. I had copied my reply just in case that would happen again, but the photos didn’t copy.)

Apr 7, 2022 3:50 PM in response to Desert Lady

You're welcome!

Thank you for all your info., and communication.

Grateful to know some things are smoothing out. Yay!


Seems no matter how experienced we are, the learning curve goes straight up again, every now and then.

Change happens so fast in the world of technology.


Long ago, it was suggested to me ... play around like little kids do .... eg: click on things .... what does this do ? ... what happens if I do ... this ? That kind of exploration has always served me kindly, when learning how to do what I want / need to do in an app, within the constrictions of the current programming of the app.


Life sure is an adventure, with new things to learn every day!

Cheers :-)

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Emails Sent ALSO show up as drafts in Drafts folder

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