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allandiego Author

Level 1

4 points

Falta de informações sobre o serviço de reparo

I am deeply concerned about a situation. On March 24th I took my iphone 13 to Apple service for maintenance. My phone was not booting the system and was sent to Apple for review. I was given a deadline of 3 to 5 business days to return, and it was not met. It's been over a week since I've had my phone and I haven't heard from him. I've been to the store twice and no attendant can tell me what's going on, I'm completely unaware of my device, which has caused me a lot of professional inconvenience. The two times I went to the store, no new deadlines were given to me and the only thing I hear is that they don't know where or how my cell phone is. Has anyone ever experienced this? Is there anything to do?

iPhone 13, 15

Posted on Apr 4, 2022 7:45 PM

Best reply

MrBill3

Level 10

103,660 points

Posted on Apr 5, 2022 4:42 AM

Hello,

Wow, sorry for your situation. You should have a Repair-ID. See this link:

My Support

Good luck.

P.S. We are users like you helping other users.

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Falta de informações sobre o serviço de reparo

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