Logitech Circle 2 not recording within Home App

Recently all four of my Logitech Circle 2 cameras have stopped recording within the Home App on all of my devices. I have the 2TB plan and everything is updated to the latest versions. I have power cycled everything from my cameras, modem, and every device in-between. The cameras have the HomeKit firmware that allows recording with the iCloud so I have not reset them, as I'd have to contact Logitech to gain the original software back to reconnect with my setup. Logitech hasn't had the best customer service in my experience. Viewing the cameras is not an issue and works with all devices (iPhone, iPad, MacBook Pro, AppleTV.) Within the Home app, it only says "Live" and has no recorded time line. Recording options have been set to literally record any movement whether at home, or away.

Posted on Apr 5, 2022 1:19 PM

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Logitech Circle 2 not recording within Home App

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