You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Music Play count not updating in Itunes

I have been hit once again with my play count not updating in iTunes. Normally it takes the play of a song on the following day to update but that has not worked for past few days. I have tried shutting down iTunes, rebooting my PC (Windows not Mac) and tried update iCloud Music Library but nothing has worked. Anyone solved this issue??

iPhone 7, iOS 15

Posted on Apr 6, 2022 2:25 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2022 2:32 AM

SOLVED!!!!! - The issue was with my device which was not sending counts to Itunes. I therefore did the following:


  1. Restarted my device (iPhone 7)
  2. Opened iTunes on Windows PC
  3. Played a song to completion on device (iPhone 7)
  4. Checked iTunes and play count updated
1 reply
Question marked as Top-ranking reply

Apr 6, 2022 2:32 AM in response to dandex

SOLVED!!!!! - The issue was with my device which was not sending counts to Itunes. I therefore did the following:


  1. Restarted my device (iPhone 7)
  2. Opened iTunes on Windows PC
  3. Played a song to completion on device (iPhone 7)
  4. Checked iTunes and play count updated

Music Play count not updating in Itunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.