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Level 1

13 points

Music Play count not updating in Itunes

I have been hit once again with my play count not updating in iTunes. Normally it takes the play of a song on the following day to update but that has not worked for past few days. I have tried shutting down iTunes, rebooting my PC (Windows not Mac) and tried update iCloud Music Library but nothing has worked. Anyone solved this issue??

iPhone 7, iOS 15

Posted on Apr 6, 2022 2:25 AM

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dandex Author

Level 1

13 points

Posted on Apr 6, 2022 2:32 AM

SOLVED!!!!! - The issue was with my device which was not sending counts to Itunes. I therefore did the following:

Restarted my device (iPhone 7)
Opened iTunes on Windows PC
Played a song to completion on device (iPhone 7)
Checked iTunes and play count updated

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Music Play count not updating in Itunes

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